Eschenbach Online
PROTECCIÓN DE DATOS


Contents
  1. Controller
  2. Processing of Personal Data
  3. Protection of Your Personal Data
  4. Purposes for Processing Personal Data
  5. Data Collected Automatically When Visiting Our Website
  6. Cookies
  7. Cookiebot
  8. Use of Google Analytics
  9. Use of Google Tag Manager
  10. Eschenbach Online – Registration and CUSTOMER ACCOUNT
  11. Eschenbach Online – Service ONLINESHOP
  12. Eschenbach Online – Service ORDER HISTORY
  13. Eschenbach Online – Service PARTNER-PORTAL VISUAL AIDS
  14. Eschenbach Online – Service MEDIACENTER
  15. Eschenbach Online – Service NEWSLETTER
  16. Eschenbach Online – Service POS-CENTER
  17. Children and Young People
  18. Security
  19. Changes to Our Privacy Policy
  20. Consent
  21. Newsletter
  22. Data Subject Rights
    a) Right to Information
    b) Right to Rectification
    c) Right to Erasure
    d) Right to Restriction of Processing
    e) Right to Data Portability
  23. Right to Object
  24. Questions, Suggestions, Complaints to the External Data Protection Officer
  25. Right to Submit a Complaint to a Supervisory Authority

 

1. Controller

As the operator of this website (https://www.eschenbach-optik-online.com), Eschenbach Optik GmbH, Fürther Straße 252, 90429 Nürnberg, Germany is the controller in the sense of the EU General Data Protection Regulation (GDPR) who individually or jointly makes decisions on the purposes and means of the processing of personal data, hereafter referred to as "data".

 

2. Processing of Personal Data

According to the General Data Protection Regulation, personal data is any information concerning an identified or identifiable natural person (data subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier (such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person).

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Use of our website does not require you to provide data. However, in certain cases, we will need your name, address and additional information to perform your requested services.

The same applies to, e.g., the sending of information material and ordered goods and to responses to individual inquiries. We will notify you when required. Furthermore, we only process data you provide to us voluntarily and data that is collected automatically when our website is visited (e.g., your IP address and the names of the pages you opened, your browser and operating system, time and date of access, search engines used or names of downloaded files).

If you request our services, usually only the data required for us to perform the service will be collected. Any additional data we may request may be provided voluntarily.

If you enter your personal information in the context of the use of apps yourself, you give us your consent in the context of your action, that we may collect, process and use your personal data in the app you use for our own business purposes. If your personal information is entered into the app by third parties as part of conversations with you, we will inform you about the collection, processing and use of your personal data, e.g. in the context of a customer discussion.

Data will only be processed to perform requested services and to safeguard our legitimate business interests (Art. 6 subsection 1 sentence 1 under b and f GDPR).

We transmit your personal data according to any legal or contractual obligations we might have. Due to licence agreements with third parties we may be contractually obliged to transmit data of the optician’s such as customer IDs, address data, item numbers, product descriptions, sales figures, discounts and customer complaints to the license partner. Examples for license partners are Marc O’Polo, MINI, etc.

 

3. Protection of Your Personal Data

Thank you for your interest in our company and our products and services. We want you to feel safe about your data when visiting our website. We take the protection of your data very seriously and strictly adhere to the General Data Protection Regulation and the German Federal Data Protection Act [Bundesdatenschutzgesetz, BDSG] in its respectively valid form.

We implemented technical and organizational measures to ensure compliance with data protection regulations by both us and our commissioned external service providers. We require our employees and commissioned service providers to maintain confidentiality and adhere to the General Data Protection Regulation and the German Federal Data Protection Act in its respectively valid form.

As part of our obligation to provide information, we want this Privacy Policy to be as transparent as possible and will explain the purposes for processing your data and use of tracking/analysis tools, cookies and social media plugins hereafter.

 

4. Purposes for Processing Personal Data

We will process the data you provide in accordance with the principles of data economy and purpose limitation. The principle of purpose limitation states that data shall be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. Further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes is not considered to be incompatible with the initial purposes.

We only process your data to answer inquiries, handle your orders and provide access to certain information or offers to you. Maintaining customer relationships may also require us or a commissioned service provider to use this data to inform you about product offers or to conduct online surveys to fulfill the tasks and requirements set by our customers.

We will only process the data you provide online for the stated purposes. Your data will not be transferred to third parties without your express consent.

Data will only be collected or transmitted to authorized state institutions and officials in accordance with applicable laws or if we are required to do so due to a court order.

We respect that you may not wish to provide your data to support our customer relationship (especially not for direct marketing or market research purposes). We will not sell your data to third parties or otherwise market your data without your consent.

 

5. Data Collected Automatically When Visiting Our Website

When using our website, the following data may be processed for technical and organizational reasons:

- the IP address of your requesting Internet-enabled device;

- the date and time of your access to the website;

- the website / application from which the access was made (referrer URL);

- the browser type and version you are using;

- the operating system of your internet-capable computer;

- the name of your Internet service provider;

- the subsites that are accessed via your accessing system on our website;

- the files downloaded from our website (e.g. PDF or Word documents).

 

6. Cookies

When visiting our web pages, different information can be stored on your computer in the form of a cookie. Cookies are small text files which are sent by a web server to your browser and saved on the hard drive of your computer. Some cookies are deleted after the end of the browser session; i.e. after you close your browser (known as session cookies). Other cookies remain on your end device and enable the recognition of your browser the next time you visit (known as persistent cookies). Persistent cookies are deleted automatically after a predefined time, which can vary depending on the cookie.

When you open our web page, cookies that are technically required (session cookies) are saved on the hard drive of your computer. Cookies that are necessary to ensure technically correct and optimized provision of our services (technically necessary cookies) are saved based on our justified interest, as per point (f) of Article 6(1) of the GDPR. In doing so, the name of the pages you have visited, the browser and operating system you use, the date and time of access, the search engines used, as well as the names of downloaded files and the IP address can potentially be processed. This is necessary for the operation, presentation and security-relevant functionality of the web page. If you do not wish us to recognize your computer again, you can prevent the saving of cookies on your hard drive by selecting the setting "Do not accept cookies" in your browser settings. To find out how this works in detail, please refer to your browser manual. Please note, however, that this can lead to impairment of the functionality on our web page.

Furthermore, cookies can be used for analysis, marketing, and statistical purposes and to register your preferences (technically non-essential cookies).Technically non-essential cookies are set only if you grant consent (on the legal basis of point (a) of Article 6(1) of the GDPR).

Should you have granted us your consent to use technically non-essential cookies, you can revoke this at any time with effect for the future. If you wish to revoke your consent, please write to Eschenbach Optik GmbH, Fürther Straße 252, 90429 Nürnberg, Germany, or send an email to datenschutz@eschenbach-optik.com.

Further information on the cookies used is given as follows.

 

Cookiebot statement:

 

7. Cookiebot

Our web pages use the cookie consent technology of Cookiebot to obtain your consent to save certain cookies in your browser and to document these in a way that conforms to privacy protection. Cookiebot is a product of Cybot A/S, Havnegade 39, 1058 Copenhagen. When you start our web pages, a Cookiebot cookie is saved in your browser in which the consents you grant or the revocation of these consents are saved. This data is not passed on to the providers of Cookiebot.

If you delete the cookies in your browser, your consent to cookies will again be requested when you visit the web page or load it again.

Cookiebot consent technology is used to obtain the legally required consents for the use of cookies. The legal basis for this is point (c) of Article 6(1) of the GDPR.

The registered data is saved until you request us to delete it or you delete the Cookiebot cookie yourself, or until the purpose of saving the data becomes inapplicable. Mandatory legal retention periods remain unaffected.

More information on data processing by Cookiebot can be found at https://www.cookiebot.com/de/privacy-policy/.

 

8. Use of Google Analytics

Our website uses Google Analytics, a web analysis service of Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA. Google Analytics uses so-called cookies, text files saved onto your computer that allow your use of the website to be analyzed.

The information on your website use generated by the cookie is generally transmitted to a Google server in the USA where it is saved. If IP-anonymization is activated on our website, your IP address will be shortened by Google within a Member state of the European Union or in another state party to the European Economic Area Agreement (so-called IP masking).

Only in exceptions will your full IP address be transferred to a Google server in the US and shortened there. On behalf of the operators of this website, Google will use this information to assess your use of this website, to compile reports about website activity and to perform additional services related to use of the website and the Internet for the website operators.

The IP address transmitted by your browser through Google Analytics will not be merged with other Google data. You can prevent cookie storage through your browser settings at any time. However, please note that you may not be able to use every function of this website. Furthermore, you can prevent the collection of cookie-generated data (including your IP address) on your use of the website and the processing of this data by Google by downloading and installing the browser plug-in provided under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plugin and on browsers on mobile devices, you may also prevent data collection by Google Analytics by activating the following link which will install an opt-out cookie that will block any future collection of your data when visiting our website. Please note that this link must be activated again if you delete your cookies.

For Google's Privacy Policy, please see https://policies.google.com/privacy?hl=en. For the Google Terms of Service, please see https://policies.google.com/terms?hl=en (German).

 

9. Use of Google Tag Manager     

Our website uses Google Tag Manager of Google LLC ("Google"). Google Tag Manager is a solution that provides a surface for marketers to manage website tags. Google Tag Manager is a cookie-free domain that does not collect personal data. Although Google Tag Manager activates other tags which may collect data, Google Tag Manager does not access this data. In case of deactivation on the domain or cookie level, the deactivation will remain in place for all tracking tags implemented through Google Tag Manager.

You can find detailed information about the Google Tag Manager at the following link: www.google.com/tagmanager/use-policy.html

 

10. Eschenbach Online – Registration and CUSTOMER ACCOUNT

Eschenbach Online is available exclusively to our distributors and trading partners. You can gain access to Eschenbach Online (hereinafter referred to as “customer account”) by registering on the homepage of our website. To do this you will need to enter your customer number and a valid e-mail address. You can also supply your website address, but this is not mandatory.

We will only use your personal data to the extent that this is necessary to explain, carry out and process the services that we offer on Eschenbach Online. Beyond this, we will only process your personal data if you have given your consent for us to do so, if the data processing is necessary for the fulfilment of a legal obligation, or if there is a justified interest in the processing of the data. The legal bases for the processing of your data in this respect can be found in Art. 6 para. 1 sentence 1 points a, b, c and f of the GDPR.

You can edit your customer data and can change your password, e-mail address or username in your customer account by clicking on “Account”.

 

11. Eschenbach Online – Service ONLINESHOP

With the personal information that is stored in your customer account, you can place orders for your sales location in our ONLINESHOP.

Once you have added your selected items to your shopping cart, you have the option of entering order/article references and a voucher code. You can then "Proceed to checkout" and, after checking the order overview, complete the order process by clicking on “Send order” (you will then be liable for payment). Before doing so, you will need to accept our General Terms of Sale and Delivery and General Condition Terms, as well as our Privacy Policy.

If necessary, we will make your data available to our service providers for the purpose of shipping your goods. These service providers will process this data on our behalf in compliance with the regulations on data protection and the necessary security measures.

 

12. Eschenbach Online – Service ORDER HISTORY

Under ORDER HISTORY, you can view the status of your current orders at any time. You can also track the progress of any items that have already been shipped and you can access copies of delivery notes and invoices.

 

13. Eschenbach Online – Service PARTNER-PORTAL VISUAL AIDS

In the PARTNER-PORTAL VISUAL AIDS, you can use your personal log-in details to log in to the Eschenbach Partner Portal, where you can access exclusive news, marketing tips and materials from the field of Vision Technology Products.

 

14. Eschenbach Online – Service MEDIACENTER

To be able to use our MEDIACENTER service, you will first need to have read and accepted the Terms of use for Eschenbach Optik GmbH. No further data will be processed.

 

15. Eschenbach Online – Service NEWSLETTER

If you have subscribed to our newsletter and have given your consent for us to send you interesting offers and information from Eschenbach Optik GmbH on a regular basis, you have given us express permission to use your e-mail address for advertising purposes. You will then be sent newsletters and information on the following themes: advertising, current offers, information on seminars, collection training and meetings via online tools.

We only require an e-mail address from you. We will not record any further data. We will use your e-mail address exclusively for the purpose of sending out the requested information and we will not pass it on to any third parties.

We will keep a record of the consent you have given us and are obliged to ensure that we can access details of the consent you have given at any time.

You may revoke your consent at any time with effect to the future. If you would like to revoke your consent, please write to Eschenbach Optik GmbH, Fürther Straße 252, 90429 Nürnberg, Germany, or send an e-mail to datenschutz@eschenbach-optik.com.

You can at any time also revoke the consent that you have given for your e-mail address to be stored and for it to be used to send you our newsletter by clicking on the "Unsubscribe from Newsletter" link in the newsletter.

 

16. Eschenbach Online – Service POS-CENTER

Our POS CENTER service gives you the opportunity to individualise and order advertising materials for our eyewear online. To do this, we need to process the information that you have supplied (e.g. name and address, photos) to create your desired advertising material according to your individual ideas.

You will then need to enter your shipping and billing addresses so that we can deliver the advertising materials to you. During the ordering process, you will be given the option to amend or add to these details (e.g. by entering a different shipping or billing address).

If you wish, you can also enter a comment regarding your order in the field provided.

 

17. Children and Young People

 Our website is aimed exclusively at potential customers, business partners and media representatives.

Persons under 16 years of age should not transmit data to us without the permission of a parent or guardian. We do not request data from children or youths who have not yet completed their sixteenth year of life. We do not collect such data or provide such data to third parties.

 

18. Security

 We implemented technical and operational protective measures in accordance with the applicable legal regulations to protect your data from, loss, destruction, manipulation and unauthorized access. Our security measures are reviewed regularly and adjusted to technological advances. All our employees and all persons participating in data processing are required to adhere to the General Data Protection Regulation, the German Federal Data Processing Act in its respectively valid form and other laws relevant for data protection and must treat data confidentially.

Furthermore, we conclude according agreements with any external service providers we commission.

Our security measures are regularly reviewed and adjusted in accordance with technological advances.

 

19. Changes to Our Privacy Policy

 We reserve the right to make changes to our security and data protection measures if required due to technical developments. In such cases, we will also adjust our Privacy Policy. Therefore, please note the respectively current version of our Privacy Policy.

 

20. Consent

Should the processing of your data require your consent, we will obtain it from you and use your data for the stated purposes for which we requested your consent. Your consent will be documented digitally.

You may revoke your consent at any time with future effect. To do so, please write us at Eschenbach Optik GmbH, Fürther Straße 252, 90429 Nürnberg, Germany or email us at datenschutz@eschenbach-optik.com.

 

21. Newsletter

If you have subscribed to our newsletter and have given your consent for us to send you interesting offers and information from Eschenbach Optik GmbH on a regular basis, you have given us express permission to use your e-mail address for advertising purposes. You will then be sent newsletters and information on the following themes: advertising, current offers, information on seminars, collection training and meetings via online tools.

We only require an e-mail address from you. We will not record any further data. We will use your e-mail address exclusively for the purpose of sending out the requested information and we will not pass it on to any third parties.

We will keep a record of the consent you have given us and are obliged to ensure that we can access details of the consent you have given at any time.

You may revoke your consent at any time with effect to the future. If you would like to revoke your consent, please write to Eschenbach Optik GmbH, Fürther Straße 252, 90429 Nürnberg, Germany, or send an e-mail to datenschutz@eschenbach-optik.com.

You can at any time also revoke the consent that you have given for your e-mail address to be stored and for it to be used to send you our newsletter by clicking on the "Unsubscribe from Newsletter" link in the newsletter.

 

22. Data Subject Rights

If we process your data, you are entitled the following extensive rights as a data subject:

a) Right to Information

Under Art. 15 of the General Data Protection Regulation, you have the right to information about the data processed by us.

You may especially obtain information about the purposes of the processing, the categories of personal data concerned, the categories of possible recipients and the envisaged period for which the personal data will be stored.

 Please submit information requests to Eschenbach Optik GmbH, Fürther Straße 252, 90429 Nürnberg, Germany or by email to datenschutz@eschenbach-optik.com.

 b) Right to Rectification

Under Art. 16 of the General Data Protection Regulation, you have the right to obtain rectification or completion of your data from us.

You may exercise this right by contacting the above-stated addresses.

 c) Right to Erasure

Under Art. 17 of the General Data Protection Regulation, you have the right to obtain erasure of personal data concerning you if storage of the data is no longer required and if there is no other legal ground for its processing. You may also obtain erasure if you object to the processing and there are no overriding legitimate grounds for the processing and if your data was processed unlawfully or if the personal data must be erased for compliance with a legal obligation under EU or national law.

You may exercise this right by contacting the above-stated addresses.

 d) Right to Restriction of Processing

Under Art. 18 of the General Data Protection Regulation, you have the right to obtain the restriction of processing if you contest the accuracy of your personal data for a period enabling the controller to verify the accuracy of your personal data; if the processing is unlawful, but you oppose the erasure of your personal data; the purposes for the processing cease to apply, but the data is required for the establishment, exercise or defense of legal claims or if you objected in accordance with Art. 21 of the General Data Protection Regulation and if whether the legitimate grounds of the controller outweigh your interests has not yet been determined.

You may exercise this right by contacting the above-stated addresses.

 e) Right to Data Portability

Under Art. 20 of the General Data Protection Regulation, you have the right receive your personal data in a structured, commonly used and machine-readable format (data portability). In addition, under certain circumstances, you may also receive your data directly from a controller if technically possible.

You may exercise this right by contacting the above-stated addresses.

 

23. Right to Object

You have the right to object to use of your data for the above-stated purposes at any time (Art. 21 of the General Data Protection Regulation). This is possible for objections to direct marketing or on grounds relating to your particular personal situation. If you object to direct marketing, we will implement your general objection right without information about your particular personal situation.

To exercise your right to object, please write us at Eschenbach Optik GmbH, Fürther Straße 252, 90429 Nürnberg, Germany or email us at datenschutz@eschenbach-optik.com.

 

24. Questions, Suggestions, Complaints to the External Data Protection Officer

 Should you have any questions about our Privacy Policy, data protection or the processing of your personal data, please contact our data protection officer directly:

Rechtsanwaltskanzlei Costard

Kanzlei für IT-Recht und Datenschutz

Rechtsanwalt Thomas P. Costard

EUROCOM Businesspark

Lina-Ammon-Straße 9

90471 Nürnberg

Germany

Phone: +49 911 7903034

Fax: +49 911 790 30-35

E-Mail: costard@it-rechtsberater.de

http://www.it-rechtsberater.de/en/

Information requests, suggestions and complaints may also be submitted to the data protection officer.

 

25. Right to Submit a Complaint to a Supervisory Authority

Please also note that, irrespective of other administrative or legal remedies, you have the right to submit complaints to supervisory authorities, especially in the Member state of your habitual residence, place of work or place of the alleged infringement if you believe that the processing of your personal data infringes on the General Data Protection Regulation.

A list of (non-public sector) supervisory authorities and their addresses is provided (in German) at:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.